Refund policy

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the printer.

Shipping Returns
To return your product, you should mail your product to:

Tanya Molskaya (Squiglet),
Rue de la Madeleine 10,
1204 Geneva, Switzerland

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

If a print is damaged, or the order is in some way defective, we will send a replacement print free of charge, and cover the delivery costs of a replacement. Alternatively, if you request a refund at this point we will honour this. Once the print has been received and inspected, we will email you with confirmation of the refund amount to you.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.